We will never ask you to email your credit card details.
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Credit card information is not stored on our website, nor is it able to be viewed in full when processed through eWay. We use eWay, a leading Australian payment gateway which is a Payment Card Industry Data Security Standard accredited organisation.
All online payments are processed using industry-standard SSL 256bit encryption with Geotrust True BusinessID and extended validation. In paying or attempting to pay for Goods, you agree that you have not engaged in any fraudulent conduct or contravened by any Law. We reserve the right to cancel the Order and issue a refund if we cannot complete the security checks satisfactorily. 
Please note for any purchases of significant amounts using credit card details via eWay, we will contact you for further identification proof and security checks before we are able to dispatch the Goods.Cheques cannot be used as a payment method for any purchases from Kosmic Sound, including Orders. The name on any credit card used for payment must match the name of the Order. They include credit card with eWay and payment through your online PayPal account. Payment methods are specified on the Website or told to you at the time you place your Order.This is due to the cost of receiving, handling, storing and displaying products, as well as allowing you to physically try and test the product before purchase. We do not guarantee to match our website prices on products for sale on our shop floor.We often sell products at less than the RRP. Recommended Retail Price (RRP) is the price given by our suppliers at the time of stocking.If you have already submitted an Order at a particular Price, we will supply your Goods at that Price (unless your Order is affected by a pricing error, in which case the order will be cancelled). Komsic Sound reserves the right to change or alter Prices without notice to you.Any fees and charges (including Delivery Fees) imposed by these Terms also include GST where applicable. All Prices are in Australian Dollars and, if GST applies, inclusive of GST.
When you place an Order, we will charge you and you agree to pay the Price and any applicable Delivery Fee. This clause is not intended to exclude or limit any rights which you may have under the Competition and Consumer Act 2010 (Cth). To the extent permitted by Law, Kosmic Sound will not be responsible for any damages or consequential losses (whether direct or indirect) suffered by a user where a credit card or PayPal account is fraudulently used or is used in an unauthorised manner. Kosmic Sound will not be liable to you for loss you or any third party suffers for a delay or failure to process your Order or deliver Goods due to inaccurate or incomplete details provided in an Order. Subject to any applicable quantity restrictions, you can order as many Goods as you wish in one order. A separate Delivery Fee, if applicable, will apply to each Order. If you place consecutive or separate Orders, we cannot consolidate your Orders. If you have any questions, please contact our Customer Service Team on 1300 567 642 (KOSMIC) or via our Contact Us page and we will be happy to assist you. These Terms contain important information about the Ordering, processing and delivery of Goods, including limitation of liability. You agree that these Terms (as amended from time to time) will apply to all of your Orders. These terms apply to Ordering, purchase and delivery of Goods from the Website and through our Customer Service Team and form a contract between you and Kosmic Sound (“we”) trading as Dale Cleves Music Pty Ltd ABN 90 007 894 046 of 87 Winston Avenue, Daw Park, South Australia 5041.
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